Refund policy
Return & Refund policy
We accept return request Within 15 days of delivery. To be eligible, please contact us within this window with your order number and reason for return.
Damage or Defective Items If your items arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos or videos of the issue.
After reviewing your claim, we will provide either:
- A free replacement, or
- A full refund.
In most cases, you will not be required to return the damages item. If
a return is necessary, we will provide instructions before you send anything back.
Refund Processing Once your return or claim is approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Non-Returnable Items The following items are not eligible for return:
- Items returned after the 15-day window
- Items not in their original condition (unless damaged or defective)
Contact Us For any return or refund requests, please reach out to us at:
📧 info@saadaliventuresllc.com